Terms of service
CEHTR Terms of Service
1. Overview
Welcome to CEHTR.
By using our website www.cehtr.com and purchasing from our store, you agree to the following Terms of Service.
Please read them carefully before placing an order.
We reserve the right to update or modify these Terms at any time without prior notice. The latest version will always be available on this page.
2. Our Products
All CEHTR garments are designed in London and produced in limited quantities in the United Kingdom.
We take great care to ensure accuracy in colours, fabrics, and sizing; however, slight variations may occur due to natural materials and digital display differences.
Product availability is subject to change.
We reserve the right to discontinue or modify items at any time.
3. Pre-Orders
Certain CEHTR items are offered on a pre-order basis.
By placing a pre-order, you acknowledge that:
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Fulfilment begins within 4–6 weeks of your order date (unless otherwise stated).
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Your payment is collected at checkout to secure your item in production.
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Pre-orders cannot be cancelled once production has started.
When you receive your pre-ordered item, it is fully eligible for return under our Return and Refund Policy
4. Pricing & Payment
All prices are listed in GBP (£) and include UK VAT where applicable.
We reserve the right to change prices without notice, but changes will not affect orders already placed.
We accept major payment methods including debit/credit cards, Apple Pay, Google Pay, and Shopify Payments.
Your payment details are processed securely; CEHTR does not store full card information.
5. Shipping
We currently ship within the United Kingdom and to select international destinations.
Delivery times vary depending on your location and whether your item is ready-to-ship or pre-order.
Full shipping information is available during checkout and in your order confirmation email.
CEHTR is not responsible for delays caused by carriers, customs, or unforeseen circumstances once your parcel has been dispatched.
6. Returns & Refunds
Our Return and Refund Policy outlines how to request a return, our 14-day return window, and your rights under UK consumer law.
Free returns are available within the UK for eligible items.
International customers are responsible for return shipping costs.
7. Intellectual Property
All content on www.cehtr.com, including photographs, designs, logos, copy, and trademarks, is the exclusive property of CEHTR Ltd.
Any unauthorised use, reproduction, or distribution of this content is strictly prohibited.
8. Privacy & Data
Your privacy matters to us.
Personal information collected during checkout is used only to process and deliver your order, in accordance with our Privacy Policy
We never share or sell your information to third parties for marketing purposes.
9. Accuracy of Information
We strive to maintain complete and accurate information on our site.
However, errors may occur, such as pricing inaccuracies or typographical mistakes.
We reserve the right to correct such errors and cancel or amend affected orders before dispatch.
10. Limitation of Liability
CEHTR Ltd shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Our total liability for any claim shall not exceed the total amount paid for the product in question.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of the English courts.
12. Contact
For questions regarding these Terms, please contact:
Hello@cehtr.com